2009 Zagat's Hotel and Resort Survey Results

Homewood Studio Suites, Embassy Suites Big Survey Winners

Nov 11, 2008

The Zagat's 2009 U.S. Hotels, Resorts & Spas survey results are now available. Get hotel booking ideas and learning about survey trends including booking travel online.

Results from the Zagat’s 2009 U.S. Hotels, Resorts & Spas survey are now available. The annual survey provides hotel booking ideas for leisure and business travelers. This year, Homewood studio suites and Embassy Suites are among travelers’ favorites.

Zagat Survey, LLC rates and reviews travel, dining and entertainment categories in over 100 countries. Zagat’s 2009 U.S. Hotels, Resorts & Spas survey provides information about 1,001 hotels, resorts and spas in the U.S. The survey uses information from more than 14,000 leisure and business travelers and travel professionals. Travel professionals include meeting planners, travel managers and travel agents.

2009 Zagat’s Survey Results - Booking Travel Online

The 2009 Zagat’s survey results provide insights about leisure and business travelers who book travel online. Of travelers surveyed, 76% report booking travel online. Of the travelers who book reservations on the Web, 82% book airline travel online, 74% book hotel room reservations and 65% reserve car rentals on the Web. However, Zagat’s 2009 U.S. Hotels, Resorts & Spas survey found that only 33% of travelers surveyed book restaurant reservations online.

Hotel Booking Ideas

Leisure and business travelers looking for hotel booking ideas will find Homewood Studio Suites at the top of the list on Zagat’s 2009 hotel survey. Homewood Studio Suites*, Embassy Suites and DoubleTree* top traveler’s favorite lists for best value chains, according to the survey. The Four Seasons in Hualalai, Hawaii and the Ritz Carlton in Dallas, Texas were voted the number one large resort and hotel on Zagat’s 2009 hotel survey.

In addition, business travelers looking for unique hotel booking ideas might enjoy Orlando, Florida’s Disney’s Fort Wilderness or Oregon’s Timberline Lodge, which took top honors for best value for large and small lodgings according to the 2009 Zagat’s survey results. Travelers surveyed also voted on the best small hotel (Bethel, Vermont’s Twin Farms) and the survey’s Best Newcomer is the Palazzo Resort & Casino in Las Vegas, Nevada.

*Both Homewood Studio Suites and Doubletree are subsidiaries of the Hilton Hotels Corporation.

Zagat’s 2009 Hotel Survey Results- Economic Trending

According to Zagat’s 2009 U.S. Hotels, Resorts & Spas survey, business travel declined this year- 30% of travelers surveyed stated they travel less for business today while only 21% of travelers stated that they travel more. A number of reasons were cited for the decline in business travel. Of business travelers surveyed, 26% stated that company travel policies were the reason for the decline in business travel. In addition, 15% of business travelers stated that personal economics had resulted in a decline in business travel. Other reasons cited for decreasing business travel this year on the Zagat’s 2009 U.S. Hotels, Resorts & Spas survey included economic uncertainty and high airline prices.

Tim Zagat, CEO of Zagat Survey, is still optimistic about the future of the travel industry: “The travel industry is certainly affected by the economic crisis. But our survey shows that the hotels and resorts that continue to provide quality at fair prices are reaping rewards in the form of an extremely loyal consumer base.”

The copyright of the article 2009 Zagat's Hotel and Resort Survey Results in Business Hotels is owned by Lisa Nichols . Permission to republish 2009 Zagat's Hotel and Resort Survey Results in print or online must be granted by the author in writing.